How can we help you ,

Our Dog Hero team will be happy to answer all your questions!
Picture of our Dog Hero Charlotte
Charlotte (fr/nl)
Picture of our Dog Hero Stéphanie
Stéphanie (fr)
Picture of our Dog Hero Dennis
Dennis (nl)
Cassandra (fr)
Picture of our Dog Hero Justine
Justine (fr)
William (fr)
Melody (fr/nl)
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Our Dog Heroes will answer you within a few minutes via our live chat!
We are available Monday to Friday from 8am to 8pm and on Saturdays and public holidays from 9am to 5pm.
Start the live chat
Frequently asked questions
Are the meals raw or cooked
How much does Dog Chef cost?
Order without subscription?
Is there a puppy option?
Is there a senior option?
How to store our meals?
find more frequently asked questions in our FAQ
Ask your questions directly to our Dog Heroes in our live chat, they answer within minutes.
Ask your question
If you have a more complicated question, or would rather take your time, simply contact us by e-mail.
[email protected]
Call directly our customer service, we will answer you as soon as possible, buta short wait timeis possible.
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