How can we help you ,

Our Dog Hero team will be happy to answer all your questions!

Picture of our Dog Hero Charlotte

Charlotte (fr/nl)

Picture of our Dog Hero Stéphanie

Stéphanie (fr)

Bryan (nl/en)

Estelle (fr)

Ny Aina (fr)

William (fr)

Melody (fr/nl)

Précillia (fr)

Nicasina (nl)

Antenaina (fr)

Heri (fr)

Lien (nl)

Landza (fr)

Faly (fr)

Frequently asked questions

What is the price of Dog Chef? How can I test Dog Chef?

How does a Dog Chef subscription work?

How do I change the day and/or time frame of my delivery?

How do I conserve my Dog Chef meals and the food supplements?

How do I place orders without a subscription?

How to do the transition between the current diet and Dog Chef?

find more frequently asked questions in our FAQ

Our Dog Heroes will answer you within a few minutes via our live chat!

We are available Monday to Friday from 8am to 8pm and on Saturdays and public holidays from 9am to 5pm.

Start the live chat

Ask your questions directly to our Dog Heroes in our live chat, they answer within minutes.

Ask your question

If you have a more complicated question, or would rather take your time, simply contact us by e-mail.

[email protected]

Call directly our customer service, we will answer you as soon as possible, but a short wait time is possible.

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